134 S Ellwood Ave • Baltimore, MD, 21224 • (601) 837-1337 • shawnsuter@gmail.com

SUMMARY

Skilled IT manager with a master’s degree in Cybersecurity and a comprehensive background in research computing. Strong ability to use technology to optimize operations, drive revenue, and enhance performance across organizations. Relevant graduate-level coursework in Cybersecurity prevention and protection strategies, as well as monitoring, auditing, and intrusion detection and prevention.

EXPERIENCE

Jan. 2022 - Present JHU Whiting School of Engineering Baltimore, MD

Assistant Director Of Information Technology

  • Led a team of five Linux systems administrators, catering to the diverse IT needs of departments and centers within JHU’s engineering school
  • Management and design of all high-level projects within WSEIT ranging from HPC clusters, storage systems (primarily large-scale ZFS deployments), and high-end GPU deployments/clusters
  • Partnered with faculty and Principal Investigators (PIs) to design, install, and fine-tune IT infrastructures based on their needs
  • Expanded the WSEIT Linux team from two to five members, adapting to a phase of accelerated growth and increasing demands for Linux research compute systems

Jan. 2020 - Jan. 2022 JHU Whiting School of Engineering Baltimore, MD

IT Operations Manager

  • Directed all major IT projects within the WSEIT department
  • Managed a multi-site VMWare cluster with hundreds of VMs, delivering critical services to the entirety of JHU WSE
  • Maintained the security of all Linux systems within WSE, ensuring full compliance with IT@JH standards
  • Championed HIPAA compliance for many IT systems within WSE, collaborating with the data trust committee, IT@JH security team, PIs, and CISO to safeguard PHI storage.

Jan. 2017 - Present University of Baltimore Baltimore, MD

Adjunct Professor

  • AITC 435 - Computer Forensics and Investigation – SP17, SP18, SP19, SP20, SP21, SP22
  • AITC 432 - Information Assurance - FA17, FA18, FA19, FA20, FA21, FA22
  • AITC 434 - Web and Database Security - FA21, FA22
  • AITC 401 - The TCP/IP Protocol Suite - FA18, FA19
  • AITC 412 - Unix / Linux Administration - SP20

Dec. 2018 – Jan. 2020 JHU Bloomberg School of Public Health Baltimore, MD

Systems/Applications Engineer

  • Systems administration for entire Joint High Performance Computing Exchange cluster. Including but not limited to Sun Grid Engine scheduler, node provisioning/troubleshooting, data security, end-user training, and access control
  • Upgraded entire HPC cluster from Redhat 6 to CentOS 7. Developed complete node provisioning process from scratch based on cobbler/kickstart/ansible. New provisioning process allowed for the HPC Center to migrate away from Bright Cluster Manager, saving on licensing costs
  • Support and administration of petabyte-scale storage systems running ZFS and Lustre
  • Taught bi-monthly cluster orientation course for new users. Course included Linux basics, intro to HPC, SGE job scheduler, modules, parallel computing, and running software on the cluster.
  • Provided support for a variety of Linux-based research software-R/RStudio, Stata, SAS, Matlab, Mathematica, Python data science packages, many others
  • Developed multiple security policies covering data security practices for PHI stored on JHPCE storage systems
  • nstallation and configuration of user requested software packages as system wide modules

Nov. 2016 – Dec. 2018 JHU Whiting School of Engineering Baltimore, MD

Linux Systems Administrator

  • Management of all Linux servers within the engineering school ranging from CentOS, RHEL, Ubuntu Server, and Scientific Linux
  • Responsible for a variety of Linux backup strategies including rsync, rdiff, rsnapshot, and Veeam Backup for Linux
  • Hardening of all Linux systems according to JHU Linux server hardening guidelines including systems housing non-anonymized PHI
  • Administration of various high-performance computing clusters. Particularly HTCondor and Penguin O/S
  • Overhauled entire Gitlab infrastructure consisting of six individual servers, 1500+ users, and over 800 projects. Manually migrated out of date source installations to Omnibus

July 2012 – Nov. 2016 QDRO Consultants Medina, OH

Systems Administrator & Information Security Manager

  • Manage a team of three in providing comprehensive systems administration and cybersecurity oversight for a 50-employee third-party administrator of property and asset division orders serving Fortune 500 clients nation-wide, including administration of Windows, Linux, and BSD servers
  • Hired as the company’s first full-time IT professional, with responsibility for developing and implementing all IT strategy and security processes during a period of intense company growth, and managing the continuous upgrade and improvement of all vital systems
  • Migrated entire office from physical fax machines to Linux-based fax servers, significantly increasing employee productivity and cutting paper use on hundreds of received faxes daily, and improved call routing and reporting through implementation of a Digium Switchvox phone system
  • Moved company’s entire infrastructure to virtual machines running under KVM on CentOS Linux, providing fully-automated backups, faster restore times, and minimal downtime during hardware failure incidents
  • Deployed Windows AppLocker across entire domain, significantly improving security through “whitelisting” of only approved applications
  • Developed an entire information security program from the ground-up, including all security-related policies relating to business continuity, disaster recovery, incident response management, and physical security

May 2011 – Nov. 2011 Towel Specialties Baltimore, MD

Systems Administrator

  • Served as sole systems administrator for a Baltimore-area printing and embroidering company, with responsibility for oversight of 60 workstations and a remote VPN sales team, and maintenance and support of a Windows server environment spanning Windows 2000 – 2008R2
  • Migrated legacy systems to virtual machines, reducing the number of physical servers, allowing for easier system backups, and simplifying the overall IT infrastructure
  • Documented entire IT infrastructure using DokuWiki management software, and provided comprehensive helpdesk support for the entire company

EDUCATION

University of Maryland Global Campus Adelphi, MD

Master of Science, Cybersecurity

Bachelor of Science, Cybersecurity